WINTORY CASINO

FAQ

How old do I need to be to sign in?

In order to sign in, and according to your local laws and regulations, casino games are restricted to an audience of at least 18 years of age. 21 where required.

How can I obtain the bonus selected in the cashier?

After completing the transaction, contact customer service in order to receive the balance stated on the promotion. Always remember to ask about the existing promotions!

How do I withdraw my balance?

Your balance can be withdrawn once the specific roll over conditions have been met. Depending on the selected bonuses, roll over may apply differently.

Who is Wintory Casino?

Wintory Casino focuses on providing unprecedented user experience. Our team has professionals with more than 20 years in the betting industry. They have used all their knowledge and expertise to create one of the best online casinos in the world.

Do I qualify for a bonus?

All our customers qualify for a bonus. Always contact Customer Service in order to request an application of a promo code and to ask about sweet new deals!

What documents do I need to present to become a member?

You will always need to present a valid form of ID whether it be passport, driver’s license or voting id.   A prove of residence is also required, such as an utility bill, bank statement, ISP bill, etc..

Is Bitcoin the way to go?

All our major customers use BTC due to the swift processing times and low costs.
Both deposits and withdrawals are most likely to be processed during the same week, plus, sweet hot deals for all our crypto users.

What is a deposit bonus?

You can request a special bonus with every deposit made through our cashier. Promotions are always available and ever changing, so we always recommend to contact Customer Service Department to check them out!

What is RO and how is it applied?

It amounts to the total amount needed in requirement plays for a player to be able to withdraw his winnings.

All bonuses come with a roll over, so get in touch with CSD to review your roll over requirement.

Is it safe to deposit?

We pride ourselves for always being transparent. Our customers will have all information and tracking when it comes to their account and personal data. Check our Privacy Policy to learn more about how we treat your info.